WFH 2.0 Forum for Senior Leadership
April 29, 2021
The pandemic has changed the way people work. The very good news is that WFH played out quite well for most organizations. But there are many longer term adjustments to be made around work structures, policies/guidelines, business processes and the social/engagement environment.
WFH 2.0 Vision, Priorities, Initiatives Post-Pandemic: April 29, 10a-12n CT on Zoom
For contact center and corporate employees, remote working is taking on a new meaning. The emergency response has passed. We are now moving to the longer term view of where people will sit, how they will remain effectively connected and productive, and how company culture will be identified, embraced and celebrated.
Three guest speakers in this session will be sharing their experiences, their plans and expectations for WFH going forward:
Michael Johnson
Director Technical Support
Verizon Consumer Group
Nancy Wagner
Virtual Strategy Manager
Cardinal Health
Angela Pease
Senior Manager Operations
Hagerty Insurance
$295 per attendee, end user companies only.
Discussion topics:
- In office vs. at home - full time, part-time, rotations, shift plan
- Home to site re-entry plans and best practices
- Keeping people healthy and safe at work
- Prompting and measuring engagement in a remote environment
- Assessing skills of front line leaders
- Flexible scheduling
- Cultural connectivity, engagement and social aspects of WFH
- 2021 Remote Working Benchmarking Survey Results
Registration includes:
- Participation in and results from 2021 WFH Benchmarking Survey
- One pass to the two-hour live meeting
- Live chat and audio exchange with speakers