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Advisory Board

The contact center executives shaping remote and hybrid work:

Dennis Gooch

Director Online Customer Care
Home Depot

Richard Lau

Principal Program Manager, Platform
Vivint

Cindy Zhivotovsky

Vice President Customer Care
Bread Financial

Bret Schultz

AVP, Member Operations
Prime Therapeutics

Laurie Meacham

Director Guest Empowerment
Breeze Airways

Shannon Clark

Remote Workforce Program Manager
BCBS of TN

“WFH Alliance is my community of choice to chat about remote work best practices, network and learn from other leaders who have common challenges, and celebrate successes with colleagues near and far.”

– Cindy Zhivotovsky, Vice President Customer Care, Bread Financial