Welcome to WFH ALLIANCE
The innovation engine for work from home & hybrid work.
WFH Alliance is the place where leaders meet to exchange, plan and continuously improve the experience of WFH & hybrid for front line employees, support staff and managers.
Permission to Poach Great Ideas
How and where work gets done has forever changed. Work locations, guidelines and policies, meeting formats, cultural connectivity, learning, and even organizational structures are looking - different.
Understanding what others are doing is mission critical. Having a seat at the table to share best practices, pain points, and working solutions greatly improves speed to market and aligns positioning. The systematic approach and resources you need are right here.
Join Our Member Community Free!
Membership gives your business the systematic approach you need to stay current on what other like-minded organizations are doing with hybrid and remote work. Individual membership is FREE, and includes online best practice sharing and dialogue in our private (vetted) group. For end user companies only, no vendors.
Or upgrade your participation to an annual Corporate Membership. This includes live virtual monthly Operational Best Practice Exchanges, frequent benchmarking surveys and private digital forums. Membership is private (no vendors, no details shared); send as many company participants as you want.
Corporate Membership: Unlimited Attendees to Monthly Live Web Meetings
Join other member companies for virtual monthly WFH/Hybrid Best Practice Exchanges.
Topics are scheduled out in advance, with regular guest speakers. Send unlimited numbers of colleagues to these benchmarking sessions, get clarity around what others are doing with remote work, and know that your attendees will be prompted during each session to contribute.
Want a test drive? Join 1-2 meetings for $195.
Toolkits
Download WFH Alliance e-books and the Remote Working Benchmarking Survey. Customize your strategy session with a WFHA SME. Sign up for the blog. Tons of resources to help you confidently take the next step in your WFH Journey.
Jeremy Hyde
President
With nearly 20 years of experience, Jeremy is a recognized leader in championing best practices and fostering innovation in contact center operations, as well as work from home and hybrid customer service teams. He has a proven track record of advancing industry standards, building high-performing remote teams, and driving continuous improvement in the ever-evolving landscape of work from home and hybrid customer service.
Jeremy serves as Sr. Director, Customer Service, for Sun Country Airlines as well as serving as President of the Midwest Contact Center Association. These leadership roles put him in a unique position to build, serve, and support professional communities such as WFH Alliance.
Advisory Board
Dennis Gooch
Director Online Customer Care
Home Depot
Richard Lau
Senior Director IT and Strategy
Marriott
Cindy Zhivotovsky
Vice President Customer Care
Bread Financial
Bret Schultz
AVP, Member Operations
Prime Therapeutics
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Laurie Meacham
Director Guest Empowerment
Breeze Airways
Shannon Clark
Remote Workforce Program Manager
BCBS of TN