In-Person Workshops: Work from home/hybrid Best Practices 

Denver, Co (August 16-17) and Laguna Beach, CA (November 14-15)


Best Practices Exchange on WFH & Hybrid Work

We'll cover everything from hiring/onboarding to performance support, quality, learning, engagement and tech support.

In-person WFH/Hybrid Workshops

These two day in-person workshops are designed for business leaders who are re-engineering their environments for long range remote and hybrid work, and want to meet and connect with others to propel the pace of innovation.  The format is heavy discussions and exchanges, scope and depth of talks driven largely by attendees.  Michele Rowan, President of WFH Alliance, facilitates the meeting.

Topics are submitted in advance, content adjusted to reflect priorities of those attending.  This is your opportunity to hold focused, uninterrupted dialogue with seasoned colleagues about their experience with operational practices, workflows and business processes that are important to you.  Understand a wider scope of risks and rewards with WFH and hybrid, and discover new ways of achieving your business objectives, and enhancing your employee experience.

You will walk away armed with dozens of new ideas, data, facts and resources - to take your workplace transition to the next level.

On the agenda:

  • Sourcing, hiring, assessing for WFH/hybrid
  • Hiring directly to home vs. in office 
  • Re-engineering the onboarding process
  • Equipment provisioning, network access, telecom 
  • Conveying culture, driving engagement and emotional connection in a remote environment
  • Socializing and engaging, recognition and reward, "required vs. optional"  remote considerations
  • Refreshing workflows, business process, policy guidelines to optimize the new workforce
  • Managing mixed teams vs. dedicated teams
  • Coaching and QA in a hybrid and fully virtual environment
  • Flexible scheduling, split shifts and seasonal staffing alternatives
  • Meeting timings:  Day one is 830am-500pm, day two is 830am-300pm

Registration fee:  $1495 per person, early bird $1395 up to 30 days prior to event, 25% discount for 4 or more






Michele Rowan

President of WFH Alliance

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Jonathon Bunch

 AVP Customer Experience        Prime Therapeutics




Laurie Meacham final

Laurie Meacham Director Guest Empowerment
Breeze Airways

Doug Ward (1)

Doug Ward

            VP Customer Care                                 Comcast


2022 Sednek

Dana Sednek

Chief Consultant

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John Krol

  Senior Mgr. Customer Care                      Best Western                    


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  Shannon Behrand       Insurance Industry Leader         WFH/Hybrid Expert


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    Corey Mustard                        Sales Director                                      Centrical


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