MeETINGS & Conferences
The Systematic Approach to Staying Current on What Others are Doing with Remote/Hybrid Work.
Monthly Live Best Practice Exchanges on WFH/Hybrid Topics - Free and Unlimited for Corporate Members
Guest Speaker: Dan Smitley
Traditional attendance policies - while important - sometimes do more to frustrate and demotivate employees than improve outcomes. In this session, Dan Smitley will give some advice on how we can infuse more trust and clarity into our policies. He will then lead the group on a discussion about what's working (and not working) in today's remote and hybrid contact center attendance policies.
If your current policy feels broken, or even just burdensome, this conversation is for you.
Free for WFH Alliance Corporate Members, $50 for non-members.
Guest Speaker: Keith Parris
While the vast majority of contact centers aren't facing broad return-to-office mandates, for those that are, the impact can be significant. This session will explore how to navigate RTO transitions in a way that balances business objectives with employee well-being.
Free for WFH Alliance Corporate Members, $50 for non-members.
Guest Speaker: Nate Brown
As a community builder, Nate Brown co-founded and has grown CX Accelerator to thousands of CX professionals. He has learned a lot about building community and will share how those concepts can be applied to help engagement with a remote contact center team.
Register here.
Free for WFH Alliance Corporate Members, $50 for non-members.
Guest Speaker: Doug Casterton
Transforming operations isn't just what Doug does.... it's his mission to help organizations unlock their full potential through the perfect balance of people, process, and technology. In this virtual meeting Doug will lead us through a discussion on how we can leverage our remote / hybrid teams to unlock their unique super powers.
Free for WFH Alliance Corporate Members, $50 for non-members.