WFH 2.0 Forum for Senior Leadership

April 29, 2021

The pandemic has changed the way people work.  The very good news is that WFH played out quite well for most organizations.  But there are many longer term adjustments to be made around work structures, policies/guidelines, business processes and the social/engagement environment.

WFH 2.0 Vision, Priorities, Initiatives Post-Pandemic: April 29, 10a-12n CT on Zoom

For contact center and corporate employees, remote working is taking on a new meaning.  The emergency response has passed.  We are now moving to the longer term view of where people will sit, how they will remain effectively connected and productive, and how company culture will be identified, embraced and celebrated.

Three guest speakers in this session will be sharing their experiences, their plans and expectations for WFH going forward:

michael-johnson

Michael Johnson

Director Technical Support
Verizon Consumer Group

nancy-wagner

Nancy Wagner

Virtual Strategy Manager
Cardinal Health

angela-pease

Angela Pease

Senior Manager Operations
Hagerty Insurance

$295 per attendee

Discussion topics:

  • In office vs. at home - full time, part-time, rotations, shift plan
  • Keeping people healthy and safe at work
  • Prompting and measuring engagement in a remote environment
  • Assessing skills of front line leaders
  • Flexible scheduling
  • Cultural connectivity, engagement and social aspects of WFH
  • 2021 Remote Working Benchmarking Survey Results

Registration includes:

  • Participation in and results from 2021 WFH Benchmarking Survey
  • One pass to the two-hour live meeting
  • Live chat and audio exchange with speakers

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